INK SAVVY NOTARY CO. ​& APOSTILLE SERVICE

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Appointment Deposits

To reserve your preferred notary appointment time, we require a $25 minimum deposit. This ​deposit is applied toward your total notary service fee once completed. You'll pay the deposit ​during the booking process, and your appointment will be confirmed once we receive it. Your ​$25 deposit is non-refundable.

You will receive an invoice with your balance 48 hours prior to your appointment. Payment is ​due upon receipt.

Full payment must be received prior to your scheduled appointment.

Cancellations & No-Shows

Should you need to cancel your appointment, please let us know at least 48 hours beforehand. ​This courtesy helps us accommodate other clients who might need our services. To inform us ​about any changes, you can reach out by calling 929.269.5522 or sending an email to ​hello@inksavvynotary.com.

You may cancel or reschedule your appointment up to 48 hours before your scheduled ​appointment time without penalty. Cancellations made 48 and 24 hours will receive a 50% ​refund. Deposits are non-refundable within 24 hours of appointment time. Missed ​appointments or cancellations made less than 24 hours before an appointment is scheduled to ​take place will not receive a refund.

No-Shows: If you don't attend your scheduled appointment without prior notice, or cancel with ​less than 24 hours' notice, we consider this a "no-show." For the first instance of a no-show or ​last-minute cancellation, you'll forfeit your appointment deposit. We recognize that unexpected ​situations can happen, so we'll send you a reminder about the missed session and offer you a ​chance to book a new appointment.

Late arrivals

Your time matters to us, as does the time of all of our clients.

Each client will be given a 5 minute grace period to arrive at their appointment. A $1 per minute ​late fee will be assessed for latenesses greater than 5 minutes. Failing to arrive within 15 ​minutes of your scheduled appointment time will be considered a cancellation/no-show and ​result in forfeiture of your deposit.

Refunds

Refund Policy: Once notary services are completed, they are not refundable due to the nature of ​the service. This includes finalized notarizations and executed notary acts. We only consider ​refunds for prepaid services that have not been performed yet.

Refund-Eligible Situations:

Cancelling Your Appointment: If you notify us at least 48 hours before your scheduled time, ​we'll refund any advance payments, except for any non-refundable deposits.

Service Unavailability: Should Ink Savvy Notary Co. be unable to provide the notary service you ​have scheduled due to unexpected issues on our end, we'll issue a full refund, including the ​deposit.

Refund Request:

Refund requests must be submitted via email at appointments@inksavvynotary.com within 3 ​days from the original payment date. Refunds will be processed using the original payment ​method, please allow a reasonable processing time for the refund to be reflected in your ​account. Note that the timeframe for the refund to appear may vary depending on your financial ​institution.

What is a Notary Public?

A Notary Public is an official appointed to serve as an impartial witness for important document signings. They ​perform notarizations or notarial acts to deter fraud. The most common service is taking acknowledgments - ​verifying a person's identity and willingness to sign a document.

Why do documents need to ​be notarized?

Notarization serves as a fraud deterrent. It ensures signers are who they claim to be and are signing ​voluntarily. Notaries verify identity, witness signatures, and apply their seal to documents.

Can a Notary Public refuse service?

Yes, a notary must refuse service if they:

• Can't verify the signer's identity
  
• Have a personal interest in the document
  
• Can't communicate directly with the signer
  
• Suspect fraud
  
• The signer isn't physically present
  

Do​ you provide translators?

Signers must communicate directly with the notary. Our notaries speak Spanish, so Spanish speakers can be ​accommodated. Documents may be in other languages, but the notary section on the document must b​e in Engl​ish.

Wh​at identification is acceptable?

We accept unexpired primary IDs like State ID, Driver's License, Passport, Federal ID, and Consular ID. ​Secondary IDs may be required if primary ID is expired or not listed.

Wh​at if the name on the ID does not match the name on the document?

The ID can have more names than the document, but not fewer. Middle names spelled out on ID but ​initialized on the document are acceptable. However, it is not acceptable for the document to have the ​middle name spelled out but the ID only has the middle initial.

Wh​at forms of payment do you accept?

We accept cash, most debit and credit cards (American Express, MasterCard, Visa and Discover) and digital p​aymen​ts via PayPal, Apple Pay, and Google Pay.

What areas do​ you service?

Our mobile notary service currenly serves most of Manhattan, Brooklyn and Queens. As a licensed Remote ​Online Notary, we can LITERALLY notarize documents for anyone ANYWHERE! As long as you have a ​computer or phone and a valid gove​rnment-issued ID, we’ve got you covered!